•   Contact Us
            

    Privacy Policy




    TradexPrime Ltd. places a high priority on the protection and safeguard of our client’s personal and financial information. In order to open and maintain customer accounts, we obtain and hold personal information. This policy outlines how we manage such information to ensure we meet our obligations to our customers’ privacy. This policy is set out on TradexPrime Ltd’s website and may be updated from time to time. Any updated policy together with a general notice informing customers of such change will be promptly posted to the website as and when this policy is materially updated. You agree that the posting of a revised policy electronically on the website as constituting actual notice to you. You are encouraged to periodically check and review this policy so that you will always know what information we collect, how we use it and to whom we disclose it.


    Why do we collect your personal information?


    In order to confirm your identity, and the appropriateness of our products to your circumstances, we collect personal information from you. During the process of opening an account for you, we will request your name, address, date of birth, contact details, income and savings. We may ask for additional information such as, but not limited to, trading statements and employment details. This information will be collected through our account application form. We will also use our own records and information from other sources where applicable.
    If you do not want TradexPrime Ltd to use the personal information we hold, you should so inform us in writing at info@tradexprime.com. As this information helps us fulfil our regulatory requirements, if you choose not to provide some information it may mean that we cannot provide or continue providing you with the service you have requested and TradexPrime Ltd shall have no liability to you in respect of the same. To keep the information as up to date as possible, we will change any details, such as your address, promptly when you inform us that they have changed.


    How do we use this information?


    The primary purpose for obtaining this information is establishing and managing an account for you. We will be able to keep you updated whilst you are a client in relation to matters such as your trading account and what’s happening at TradexPrime Ltd , including the services and products we offer. We may send you marketing information from time to time based on the information you have provided, whilst being conscious of the need to respect your privacy. You accept that whilst you have an account TradexPrime Ltd , that we may also use your personal data for identification verification, Anti-Money Laundering (AML) and Countering terrorist financing purposes. We will not sell your personal data, but you agree that it may be disclosed to:
    • Other companies within the TradeX Prime
    • Any courts, regulatory or other official bodies as agreed or may be required by law
    • Credit reporting or reference agencies
    • Other third party service providers who we may engage to provide research, identity verification checks or other services to us or to the TradeX Prime
    • Anyone authorized by you, or who may be authorized under the terms of our contract
    We will require any organization to whom we disclose your information or who may obtain it on our behalf to ensure its confidentiality, and to handle it in accordance with this policy. Please note TradexPrime Ltd does not sell or provide your personal information to third parties for marketing purposes.


    How will we manage and store your confidential information?


    Your information will be held on our secure computer systems and paper files. We have advanced systems and procedures in place to prevent any unauthorized access, improper modification or disclosure, misuse or loss of information. Our employees are trained to handle personal information with confidentiality and respect. We regard any breaches of this policy very serious and will take appropriate action as necessary.

    We may need to store your information for some time after you have given it to us, even if we no longer have a relationship with you. Once we consider that that information is no longer needed, we will remove any records that identify you or destroy it securely.


    Additional Information


    We do our best to ensure your information is kept up to date. We understand that such information changes frequently such as changes of address and other personal circumstances, and can normally update your personal information over the telephone or by email.

    You may request a copy of the personal information we hold about you, and ask us to amend any inaccuracies. We may charge a reasonable fee to cover the cost of this verification and for will provide the information within 40 days of receipt of your request and any applicable fees.